With the different innovations in communications networks hitting the world, it is important to note that the traditional means of imparting knowledge in the schools and colleges of higher education have also been impacted to a considerable extent. Universities these days are offering online degrees frequently make use of learning management systems to help the students keep track of their learning materials and track their learning progress.

Moodle is one of the most prevalent learning management systems. However, while using it, the development might face different issues. So, here are the five most common issues Moodle development agency might face from implementation to execution.

Issue 1: Dataroot location is not secure

In this scenario, while installing the Moodle, the data root location is not secure.

Solution: The experts at Moodle Development Company should keep the Dataroot folder outside of the web folder. This is for the security purpose so that webroot would be incapable to access data root. You can easily create the ‘Moodledata’ directory within the area on your server which is not publicly accessible with the help of the internet.

Issue 2: Webpage has a redirect loop

While installing Moodle 3.0, all the steps have been accomplished including updating the profile. However, after entering the admin details and saving them, nothing is on the display. When you try to refresh the page, it displays the message “webpage has a redirect loop”.

Solution: This generally happens due to improper sessions and cache stored in the Moodle data folder. The solution is to enter your Moodledata folder and then find the ‘cache’ folder. You need to delete everything from the cache folder. Now it is important to follow the same thing for the session folder as well. However, never delete the entire Moodle data folder.

Issue 3: Database Unicode character error

There is an error in the database Unicode character while installing Moodle

Solution: When installing Moodle using the new database, it is important to properly set the encoding or you will face this error. To fix this error, you need to visit PhpMyAdmin and set the database collation into utf8_unicode_ci.

Issue 4: It shows Moodle with No CSS version

This issue can be faced while setting up a fresh Moodle on the web server.

Solution: It can get solved by disabling the use of slash arguments in Sites Administration > Server > HTTP. The ‘Slash arguments’ is required for SCORM packages and multiple-file resources to display it rightly. However, should your web server doesn’t support ‘slash arguments’ and you are not able to configure it then this setting can be disabled to serve the drive.

Issue 5: While migrating Moodle to a new site or a server, you cannot see images or some links leading to an improper address.

Solution: In Moodle, when the site is migrated to the new server, the main thing to be taken care of is the path of the webroot. It should be changed in the right location and you will also have to change any absolute links stored in the database backup file using the find and replace method.

So, whenever you face these issues, connect with Moodle Development Company and get the problem resolved without wasting any time.